Refund Policy

Overview

At Tools For Wellness, we want every customer to feel confident when purchasing from us. This Refund Policy explains how returns and refunds are handled, including what is eligible, how to request a return, and how long refunds take.

Please review this policy before making a purchase. By placing an order through our website, you agree to the terms outlined below.

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Return Eligibility

To be eligible for a return, your item must meet the following conditions:

• You have received a Return Authorization Number (R.A.#) from us.
• The item is unused.
• The item is in its original packaging.
• The item is received by us within 30 days of delivery.

Items that do not meet these conditions may be refused.

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Non-Returnable Items

For health, hygiene, and safety reasons, the following items are not eligible for return:

• Used personal or hygiene products
• Opened supplements, oils, or liquids
• Water filtration products once used
• Opened infrared or hygiene equipment

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Refunds

Processing Time

Returns are processed within 4 to 5 business days of being received.

Once your refund has been processed, it may take 10 to 14 business days to appear on your statement.

Shipping Charges

Shipping charges are non-refundable.

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Restocking Fees

Some items may be subject to a restocking fee of up to 15% to 20%.

Items returned in poor or incomplete condition may be refused or may incur higher fees.

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Contact Us

If you have questions about a return or refund, please contact us before sending any item back.